
In a country where over 800 million people actively use digital payments, India is witnessing a transformative wave: embedded finance. This phenomenon involves embedding financial services like lending directly into non-financial platforms—think instant loans while shopping on Flipkart or paying bills via PhonePe. No longer confined to banks, credit is now woven into the fabric of everyday digital experiences.
According to a Boston Consulting Group report, India’s embedded finance market is projected to grow from $10 billion in 2023 to over $100 billion by 2028, driven by the UPI revolution and smartphone penetration. This surge isn’t just hype; it’s reshaping financial inclusion for 500 million underserved Indians. In this article, we’ll dissect the mechanics, players, benefits, challenges, and road ahead.
What is Embedded Finance?
Embedded finance refers to the seamless integration of financial products—such as loans, insurance, or payments—into non-financial ecosystems like e-commerce, ride-hailing, or social apps. Users access credit without leaving the app, leveraging real-time data for instant decisions.
At its core, it relies on APIs, AI-driven underwriting, and partnerships between fintechs, banks, and platforms. For instance, when you buy a phone on Amazon, an embedded loan from a partner NBFC (Non-Banking Financial Company) appears at checkout, approved in seconds using your purchase history and UPI transaction data.
In traditional finance, applying for a loan meant paperwork and weeks of waiting. Embedded finance flips this: contextual, frictionless credit. Globally, giants like Shopify and Uber pioneered it; in India, it’s exploding due to unique enablers.
India’s Fertile Ground: The Digital Ecosystem Boom
India’s digital infrastructure is the perfect petri dish for embedded finance. The Unified Payments Interface (UPI) processed 13.4 billion transactions in October 2024 alone, per NPCI data—more than Visa and Mastercard combined globally. Coupled with Aadhaar’s biometric ID for 1.3 billion people and Jan Dhan’s 500 million zero-balance accounts, the stage is set.
Smartphone users hit 900 million in 2024 (TRAI), with affordable data fueling apps. The COVID-19 pandemic accelerated this: digital lending disbursals jumped 4x from FY20 to FY23, reaching ₹3 lakh crore in assets under management (AUM), as per RBI’s annual report.
- UPI Transactions: 131 billion in FY24, up 50% YoY.
- Digital Lending Growth: 30% CAGR projected to 2025 (KPMG).
- Neobank Users: 100 million+, offering embedded credit.
This ecosystem lowers acquisition costs—fintechs spend 80% less on customer onboarding via app data versus branches.
Key Players and Real-World Examples
India’s embedded finance landscape is vibrant, with fintechs partnering giants.
PhonePe and Paytm: Wallet-to-Wealth
PhonePe, with 500 million users, embeds personal loans up to ₹5 lakh via partners like LazyPay and Axis Bank. Users get pre-approved offers based on UPI spends. In 2023, PhonePe’s lending GMV hit ₹50,000 crore. Paytm similarly integrates micro-loans for merchants, disbursing ₹10,000 crore quarterly.
E-Commerce Heavyweights: Flipkart and Amazon
Flipkart’s Shyft platform offers ‘Pay Later’ embedded in checkout, powering ₹20,000 crore in credit. Amazon Pay Later, tied to Prime, uses purchase data for limits up to ₹60,000, with 10 million users. These reduce cart abandonment by 20-30%.
Neobanks and Buy-Now-Pay-Later (BNPL): Slice and Uni
Slice, valued at $1.5 billion, embeds UPI-linked credit cards in its app, targeting Gen Z. It disbursed ₹7,000 crore in FY24. Uni Cards integrates with Swiggy and Zomato for instant dining loans. These platforms boast 90% digital underwriting, approving 70% of applicants instantly.
Other notables: Jupiter (10 million users, embedded FDs/loans), Fi Money (AI credit scores), and Cred (premium rewards with lending).
Technologies Powering the Surge
Embedded finance thrives on tech stacks:
- Account Aggregator (AA) Framework: RBI’s 2021 initiative lets apps securely access financial data with consent. 200 million AA accounts by 2024.
- AI/ML Underwriting: Analyzes 1,000+ alternative data points (UPI, GST returns) for 85% accuracy, versus 60% for traditional scores.
- Open APIs: Banks like HDFC and ICICI expose lending APIs to platforms.
- Blockchain/KYC: DigiLocker and e-KYC cut onboarding to 30 seconds.
A RBI report on digital lending highlights how these reduce NPAs to under 3% for fintechs versus 5% for banks.
Benefits: Democratizing Credit
Embedded finance is a game-changer for inclusion:
- Accessibility: 400 million new-to-credit users accessed loans via apps in FY23 (RBI).
- Speed and Convenience: Approval in 2 minutes, disbursal in 5.
- Cost Efficiency: Platforms cut intermediation costs by 50%, passing savings (interest rates 12-18% vs 24%+ informal).
- Business Growth: Merchants see 15-25% sales uplift from BNPL.
For gig workers on Urban Company or drivers on Ola, embedded payroll loans provide instant salary advances.
Challenges and Risks
Despite the boom, hurdles persist:
Regulatory Scrutiny
RBI’s 2022 digital lending guidelines capped lending by fintechs via banks, mandated data privacy, and banned predatory recovery. Post-illegal app crackdown (300+ banned), compliance is key. Yet, 2024 saw 15% fintech layoffs amid funding winter.
Credit Risks and NPAs
High-growth leads to 4-6% NPAs in micro-loans. Over-lending to subprime (CIBIL <650) risks bubbles. Data breaches, like Paytm’s 2024 incident, erode trust.
Inclusion Gaps
Rural penetration lags at 20%, per IFMR, due to poor internet. Gender disparity: Women hold 30% of digital credit accounts.
The Regulatory Landscape: Balancing Innovation and Protection
RBI’s playbook includes:
- 2022 Guidelines: Consent-based data, cooling-off periods.
- AA 2.0: Expanding to insurance, investments.
- Self-Regulatory Organization (SRO): Fintech SRO approved in 2024 for oversight.
Upcoming: Digital Rupee pilots could embed CBDC lending.
Future Outlook: Scaling to Trillions
By 2030, embedded finance could contribute 10% of India’s $10 trillion digital economy (McKinsey). Trends to watch:
- Vertical Expansion: Health (embedded EMI for treatments), EdTech (course loans).
- AI Personalization: Hyper-custom loans via GenAI.
- Cross-Border: UPI global push enables embedded remittances.
- Sustainability: Green loans for EVs in Ola/Uber apps.
Funding rebound: $2 billion invested in 2024 Q1-Q3.
Conclusion
India’s embedded finance surge is more than tech—it’s a financial democracy. By integrating lending into digital life, it empowers millions, boosts GDP, and redefines banking. Yet, sustainable growth demands vigilant regulation and ethical innovation. As platforms evolve, one thing’s clear: the future of finance is embedded, everywhere.